Q1.

Can I get a rebate from my private insurance?

Rebates may be available from a private health fund (depending upon your fund and your health plan). Those people whose GP has written a GP Mental Health Care Plan and who have a referral from their GP may claim a Medicare rebate for up to 10 individual sessions per calendar year. If you have a Compulsory Third Party or an Income Protection claim, we may be able to bill the insurance company directly. Please contact us for further information.


Q2.

Do I need a referral?

You do not need a referral to make an appointment, however, to receive a Medicare rebate, you will need to be referred by your GP or psychiatrist under the Medicare Benefits Schedule. Medicare requires a letter of referral and a care plan.


Q3.

How long does therapy last?

How long we continue to see a psychologist differs from person to person as we are all unique, and have different issues and preference for exploring our life. On average, we see people for six to twelve 50 minute sessions, but sometimes fewer or more sessions may be required.


How much will it cost?

Calm Solutions offer a 50 minute consultation with fees ranging from $160.00 to $251.00. We request that fees be paid at the time of consultation and accept cash, cheque, EFTPOS and major credit cards. (excludes American Express).

Q4.


What can I expect in a session with a psychologist?

The consultation room is a place where you have an opportunity to confidentially discuss your life with a person that is there to listen and support you. Together, you and your psychologist will explore ways to enhance your life and address those issues that have been problematic for you. Talking things through with an understanding and supporting person outside of a persons own life can help to find solutions that work for that person.

Q5.


What will happen in the first session?

We understand that talking to a new person about your difficulties and goals in life can provoke anxiety so we will try to put you at ease in our first appointment. This appointment, which lasts approximately 60 minutes, involves a comprehensive assessment of your current life situation and the factors that have influenced the development of the difficulties for which you are seeking assistance. It will also involve a discussion of your goals for treatment. The importance of a comprehensive assessment cannot be underemphasized: just as you would like your GP not to commence treatment without first asking you about the symptoms and your health history, so too it is appropriate for your psychologist to ask questions in order to gain an appropriate level of understanding. The assessment assists in the formulation of the treatment plan which will be most helpful for you.

Q6.


Who might want to see a psychologist?

Some people find us on their own or may be encouraged by significant others to seek help from a psychologist. We work with a diverse clientele. Some have been referred by their doctor, employers, Victims Services, solicitors, support group or counselling service, insurers, or other Government Departments and Non-Government Organisations.

Reasons for seeing a psycologist

Life in Australian society has become quite busy, and we are faced with many demands on our time. People are under increasing stress, which sees them working harder and harder to met life stress or demands and balance their personal and work life. This can sometimes leave very little time to take a step back and think about how we are coping and how satisfied we are with our life. Said another way, we do not take the time to evaluate our personal well-being and satisfaction with life, which often leaves us feeling mentally and physically drained. This can leave people feeling unhappy about how life is going, stressed, in relationship crisis, difficulty sleeping, excessively worrying, depleted energy and a sense that life is hopelessness.

Psychologists are often able to help people to find strategies that assist them to improve their life satisfaction.

Q7.